Privacy Policy

Privacy Policy

How Kernel LLC processes and uses your personal data
How we use your personal information

This notice refers to the existing protection mechanisms of Kernel LLC (I/C 405368212, registered address: ALexander Khazbegi Street N.7) (hereinafter referred to as the ‘Company’) against unauthorized access to personal data, by which the Company protects your personal data. The latter includes information that the Company obtains with your consent during the period of providing services to you, which in accordance with the legislation of Georgia, is also subsequently used for direct marketing purposes. The purpose of the notice is to provide you with information about our working principles and your legal protection mechanisms in the processing of personal information.

Undertaking to protect the privacy of the personal data

We, as the team of Kernel LLC, undertake that:

  • We will take care of the security and protection of your personal data;

  • We will not misuse your data;

  • We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.

How the law protects you

Along with our undertaking to protect the privacy of personal data, these data are protected by the Law of Georgia on Personal Data Protection. According to the law, you have the right to request information from us about the processing of your data. You have the right to receive the following information:

  • Which data are processed about you;

  • The purpose of data processing;

  • Legal basis for data processing;

  • How your data were collected;

  • To whom your data were transferred;

  • Grounds and purpose of data transfer.

You can request a copy of the information processed by us. The law grants you the right to request that your personal data be corrected, updated, added, blocked, deleted or destroyed if it is incomplete, inaccurate, not updated or if it has been collected and processed against the law. We comply with Georgian legislation, which may prevent us from deleting your personal data immediately. Such obligations may arise from anti-money laundering, tax and consumer rights protection legislation.The obligation of the Company to provide this information to you arises upon your request. We have the right to use personal data only if we have a specific contractual and/or legal basis for it. The Company has a legal basis for the use of your information, which implies the existence of a business-related and/or commercial purpose. It is important to note that even in this case, the processing of the information by the company is not intended to harm your interests.

Groups of personal data

We use a variety of personal information and group it as follows:

Contractual – Detailed information about the products and services we provide to you

Location – Information about your location, which the company may obtain with your consent, with the help of your mobile phone, from the address of the computer connection to the Internet, or from the location of the facility where you are conducting operations

Behavioral – Detailed information about how you use our products and services

Technical – Information about the devices and technology you use

Communication – Information about you that the Company obtains from letters, e-mails, through any other means of communication between the Client and the Company

Sources, from which we obtain personal information

We may obtain personal information about you from the sources provided by you to the Company and from the sources listed below.

We receive data from you in the following cases:

  • When communication is carried out by telephone and/or e-mail;

  • When you use our websites, mobile apps and web chat;

  • When you send us letters both in material and electronic form.

Cookies

We use cookies and monitor the behavior of users on our website to ensure that we offer the best experience while on our website and to be able to continuously improve the quality of service.

We collect information about cookies, navigation and behavior of users on our website, in particular:

  • IP address, device type, operating system and browser from which the website is accessed.

  • We collect information about the pages opened on our website, the duration of the session and the various settings of the session.

  • Information about the actions that took place on our website. filling out forms, using the interactive elements of the website, etc.

  • The process, time and form of filling in the fields on the website.

Before using the website, you have the opportunity to agree to cookies by clicking the ‘Consent’ button on the notice of observation of users’ behavior. In case you do not agree to the use of ‘Cookies, but continue to use the Website, it will still be deemed as your consent to the above action.

We do not use cookies and user behavior data to collect personal information. If you want to restrict cookies or block them on our website, you can do so by changing your browser settings. However, please note that some of the services we offer will not work if you block or delete cookie files.

We use the collected information for the following purposes:

  • To generate website statistics, to optimize processes, fields and website design, as well as to increase the intensity of website usage;

  • To protect website users and prevent fraudulent activities;

  • To prevent money laundering, terrorist financing and other criminal activities;

  • To monitor the flow of customers to the website and evaluate the effectiveness of marketing campaigns;

  • To adapt the website and its components to the needs of the user;

  • To develop new ways of cooperation and to develop our business;

  • To learn how customers use our products and services;

  • To get advice or recommendations about our products and services;

  • To make and manage customer payments;

  • To manage our risks and the risks of our clients;

  • To comply with laws and regulations relevant to us;

  • To respond to complaints and find ways to resolve them;

  • To manage our business efficiently and properly, which includes our financial position, business opportunity, planning, communications and corporate governance;

  • To fulfill the assumed obligations and the granted rights;

  • We also use cookies to track how users arrive to our website and to generate Google Analytics reports;

Our goal:

 

  • Update data, identify products and services of interest to you, and provide this information to you;

  • Product and service development;

  • Defining customer focus groups for new products or services;

  • Effective performance of our legal duties and contractual obligations;

  • Ensuring compliance with regulations relevant for us.

We may transfer your information during the business transfer

Your personal data may be shared as a result of company reorganization and/or merger. In this case, our legal successor will obtain all of the information available to us, including your personally identifiable information. Nevertheless, this Policy shall apply to your personally identifiable information without any restrictions.

We may disclose your information to protect you or other persons

We reserve the right to disclose your personally identifiable information as required by law and where we deem it necessary to protect our rights and/or to secure any litigation, judgment/order or other legal process against the Website. We also reserve the right to disclose your information for the following purposes: adherence to and implementation of this Policy; compliance with and implementation of the Terms and Conditions of use of our website or other agreement; protection of the rights, property or security of the Website, its users or others.

The security of your information on the Website

We have a special responsibility for the security of your personal information and will take all necessary steps to protect your personal information. The password is encrypted. We recommend that you do not share your password with anyone. In addition, your personal information is stored on a secure server that is only accessible to relevant personnel and contractors.

Unfortunately, any data transmission over the Internet or wireless network cannot be absolutely and guaranteed safe. We take commercially reasonable security measures to protect data, and we also seek to establish links only with organizations that address the issue in the same way. However, we do not guarantee the security of the information transmitted to or from the Website and are not responsible for the actions of any third party who may obtain such information without the permission.

We would like to inform you that by using our website/application, your information about the device number and version will be transferred to applications such as: Google Analytics, Facebook Pixel, Hotjar.

Various issues of data protection

Minors under 18 are prohibited from using the services of Kernel LLC. We intentionally do not store or collect information from individuals under 18 years of age. Accordingly, if we learn that a user is under the age of 18, we will take appropriate steps to delete the user’s personal account and information from our database. By using our service/product, you also confirm that you are at least 18 years old.

Data Protection Policy of Third Party Websites

This Policy applies only to the use and disclosure of the information we receive from you at www.kernel.tools. Other websites to which you may be redirected from our website have their own privacy and data collection policy, as well as the principles for using and disclosing such information. We are not responsible for the activities of third parties, and we urge you to read their information policy (s) carefully before submitting your information.

How long do we store personal information?

We store your personal data throughout your whole service period; Besides, after the completion of the service in accordance with the legislation, for the period necessary to achieve the following relevant goals:

  • To respond to questions and complaints

  • To prove that we have treated you fairly

  • For the purpose of keeping records in compliance with the relevant regulations/rules

If you believe that any of your data stored with us is incorrect or incomplete, please contact us to express your doubts. We will take all reasonable measures to check and correct this drawback. You have the right not to consent to our use of your personal data, or to request its deletion, removal or termination of use if we do not have a legal basis for its storage. Contact us if you do not agree to our use of your data, if you have any questions or if you would like to cancel or restrict the use of your data.

Changes in the information protection policy

We reserve the right to change this Policy at any time. Any changes to our Policy will be promptly posted on our website/application and other sites that we believe will keep you informed of what kind of information we collect, how we use and disclose it (as required by law). In addition, you will be notified of any significant changes to this Policy by email or by posting relevant notice on our home page. It is your responsibility to periodically review the Policy.

Your rights

You have the right to:

  • Request that your personal data be corrected, updated, added, blocked, deleted or destroyed if it is incomplete, inaccurate, not updated or if it has been collected and processed against the law;

  • File complaints about personal data processing with the Office of the State Inspector;

  • At any time refuse or restrict the processing of your personal data by notifying us at the following e-mail address [email protected]; we undertake to stop processing data within 10 days of receiving such notice; if you do not wish to disclose personal information or if you request termination of the processing of information, the performance of our obligations to you might be delayed or made impossible, including the use of your account or the provision of appropriate services.

  • Refuse the usage of your data (including profiling) in the automatic decision-making process by notifying us in writing to the following e-mail address [email protected]; we undertake to stop such processing of data within 10 days of receiving such notice;

If you have any questions regarding our Personal Data Processing Policy, our common rights and obligations or processing of your data, please contact us using the following communication channel:

[email protected]

tel: _995 597100353

Marketing

We may use your personal information to inform you of specific products and offers.

We have access to your personal data to the extent which you share them with us, or which we collect in the process of providing services to you with the means at our disposal.

We will study your data to find out what you need, what you are interested in, or what your desires may be. So we decide which product, service or offer may be right for you.

We only use your personal information and send you marketing messages when we have a legitimate interest in doing so. We promise that our activities will never be unfair, wrong or directed against your interests.

You have the right to contact us at any time and ask us to stop sending marketing messages. You can make such a request by clicking the Unsubscribe button at the end of the notice containing the marketing message.

We respect your wishes and will stop using your personal data for direct marketing purposes as soon as we receive such a message.

If you have any questions regarding our Personal Data Processing Policy, our common rights and obligations or processing of your data, please contact us using the following communication channel:

[email protected]

tel: _995 597100353

By electronically marking/acknowledging your consent, you confirm that the information you provide is accurate and truthful. The information was provided of your own free will and for this you have all the rights and permissions provided by law.

By electronically marking/acknowledging your consent, you also consent that you authorize us and agree that, at our sole discretion and under applicable law, at any time and in any quantity, information about you may be requested and received from any source, including personal information, for the purpose of its review, verification, comparison, analysis, storage and fulfillment of legal and/or contractual obligation(s).